Frequently Asked Questions

How much does the treatment cost?

The complete Zero Pain Method costs $650 USD for all 13 sessions. This includes 5 physiotherapy sessions, 3 medical consultations, 5 pain psychology sessions, UPSALA Smärtgel, supplementation kit, postural kit, and APP access.

Do I need a visa?

US citizens do not need a visa for stays under 90 days in Colombia. You only need a valid passport.

How do I get to Ibagué?

Fly to Bogotá (BOG) — direct flights from Miami (3.5h), Houston (4.5h), Dallas (5h), NYC (5.5h). From Bogotá, take a 30-minute domestic flight to Ibagué (IBE) or a scenic 3.5-hour drive.

Is the team bilingual?

Yes. José Felipe Bello, our Technology Director, is fluent in English and coordinates the entire experience. All written materials are available in English.

What is the total trip cost from the US?

Treatment: $650 · Flights: $300-600 · Hotel (3 weeks): $500-1,700 · Food & transport: $300-500 · Total: $1,750-3,450 USD. Less than most Americans pay for one month of pain medication.

Is Colombia safe?

Colombia has become one of the top medical tourism destinations in Latin America. Ibagué is a mid-sized city with low crime rates. We coordinate transportation and recommend safe accommodations near the clinic.

Can I use my HSA or FSA?

We provide detailed invoices that may qualify for HSA/FSA reimbursement. We recommend checking with your specific plan administrator, as policies vary.

What happens after I return to the US?

You take home the APP Cero Dolor, exercise guides, pain psychology tools, and UPSALA Smärtgel. We offer follow-up video consultations. The tools are designed for long-term self-management.

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